Privacy policy

Privacy Policy

At Omnera, your privacy matters. This policy explains what information we collect, how we use it, and the choices you have when shopping with us.

By visiting our website or placing an order, you agree to the practices described below.

✅ Information We Collect

We may collect information when you:

  • Place an order

  • Create an account

  • Submit a form

  • Subscribe to emails or promotions

This may include:

  • Name

  • Email

  • Phone number

  • Billing & shipping address

  • Order details

  • Payment information (processed securely by third-party providers)

We also collect non-personal data like IP addresses, device type, and browsing behavior to improve website performance and customer experience.

✅ How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Send order updates and tracking information

  • Provide customer support

  • Improve website functionality

  • Send promotional emails (only if you opted in)

You can unsubscribe from marketing emails at any time.

✅ Payment & Security

All online payments are encrypted and processed through secure payment gateways.
We do not store full credit card numbers or payment details on our servers.

While no method of transmission is 100% secure, we use industry-standard safeguards to protect your data.

✅ Cookies

Our website uses cookies to:

  • Remember your preferences

  • Track cart sessions

  • Improve site performance

  • Assist with analytics and advertising

You may disable cookies in your browser settings, although some features may not work properly without them.

✅ Sharing Information

We may share limited information with:

  • Trusted payment processors

  • Shipping carriers

  • Customer support tools

  • Analytics providers

These partners use your data only to perform services on our behalf.

We do not sell your personal information.

Information may also be shared if required by law, fraud prevention, or security reasons.

✅ Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

✅ Your Rights

You may contact us to:

  • Update your information

  • Request deletion of your account

  • Unsubscribe from marketing

  • Ask what information we have collected

Email: support@omneralabs.com

✅ Links to Other Websites

Our website may contain links to other sites. We are not responsible for their content or privacy practices.

✅ Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page. Continued use of the website means you accept the updated policy.

✅ Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

Omnera / CPA Viral LLC
402 W Broadway, Suite 400
San Diego, CA 92101
United States

📧 support@omneralabs.com
📞 +1 (720) 821-9569
🕒 Monday–Friday, 9:00 AM – 5:00 PM PST